BARK DEPARTMENT

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Bark Department is a pet oriented lifestyle shop, providing a fun and relaxing shopping experience for both people and pets. With its simple and modern interior décor, Bark Department creates a cosy ambience in which pet owners and their pets can have an enjoyable experience with high quality products that are safe, durable and exclusively imported from various parts of the world.

Feel free to come by, say hi, socialize, share your stories, have a cup of coffee, read a book and spend some time with your furry friend. We have treats ready for both two-legged and four-legged friends.

Bark Department strives to be the ultimate one stop shopping and socialising destination for the most devoted pet owners and their pets. By continuously exploring and discovering the ever evolving pet lifestyle trends and present them in the most cosy ambience to enhance the human pet bond.

PEOPLE BEHIND BARK

Bark Department started with a group of friends that love and adore their pets. We are not satisfied with the traditional mode of “pet shops” in Hong Kong. To us, pets are not commodities or possessions, they are family. Even before Bark Department was founded, our team members constantly try to get the best food, best toy, best clothes and best lifestyle products to enhance our experience with our pets. We make sure everything our pets eat is of the highest standard, and the toys they play with are safe, and the apparels they wear are not only aesthetically appealing, but functional and comfortable. We take this concept and principle and apply to Bark Department: we only carry products that are hand-picked and we are comfortable giving to our own beloved pets.

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Quality Control

Bark Department only carries products that our team is happy to give to our very own pets, because we understand that, our sourcing criteria are clear and strict. Firstly, our team must love the product. Any potential product we maybe sourcing has to be innovative, unique, and outstanding in one way or another. The product then goes through our in-house veterinarian for assessment with which a review report is written and studied. We put emphasis on quality and some products do not make the bar and fail at this stage. Once we are sure the product is safe to try, we then employ the pickiest customers as product testers: our own pets. Our pet judges include both boys and girls, old and young, long haired and short haired cats and dogs. Only products that pass all these testing process would be sourced by Bark Department.

CONTACT US

Comment? Questions? We are happy to hear from you.

Our Customer Care Team is on hand to help you with any enquiry. We are available from Monday to Sunday 11am to 9pm.

Our address:

G/F, 29 Sing Woo Road, Happy Valley, Hong Kong

Our phones:

+852 2467 6000